Systems Support



It’s always the case that the simple things in life work better. Why bother scouring the earth for a network solution only to discover that it is either surplus or insufficient to your requirements? Wouldn’t life be simpler if you could pick and choose your own level of network support, upgrading or downgrading depending on your needs?
eVentura acknowledge that its priority is to support its customers. We’ve managed to perform this so successfully that the company is now expanding overseas. Rather than investing in permanent IT skills within your business, eVentura offers an alternative source of IT and business skills which can be called on by its clients as-and-when required. An ad-hoc service is available for companies with occasional needs for support and do not wish for financial commitment but pay for support on a Time and Materials basis.
Contracted Support is our premier support service. The costs can be fixed for an agreed period, you receive regular “health checks”, priority resource allocation and access to our help desk system. Basically this means you can report problems directly by phone or over our web-based Help-desk, view their status over the internet and potentially save money based on reduced rates.
eVentura offer 3 types of ’off the shelf’ contracted support packages in addition to custom quoted support. Click to find out more: