Support
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Main Switchboard Number: +44 845 677 2208      |      Direct Support Line: +44 845 677 2209      |      Main Facsimile Number: +44 845 677 2210


Do you consider your company needs the full IT support capabilities of eVentura on your side?

Gold Level Network support is our premium level support service for network and system support and provides the most robust and competitive support solution available.

eVentura Gold Level Support provides the following features. Would you like an additional feature not covered in gold level support? Give us a call for a quote further tailored to your needs.

  • General telephone based systems advice.
  • Access to the eVentura knowledge base (via our website) to search for problems to queries and general education / download of how-to documentation.
  • Access to our on-line problem reporting and resolution system which allows you to create help requests and monitor their progress.*
  • Our staff will be available for help and support on an on or off-site basis during our normal working hours.*
  • Provision for on site attendance when out of hours.*
  • Support for up to 20 PCs on up to two sites.*
  • Quarterly on site health check to update the clients and servers on the respective sites.

*restrictions apply

If you would like to find out more about gold level support, please contact us on 01204 392900.