Do you consider your company needs IT support beyond that or other businesses but feel purchasing the premium support service would be overkill for your needs? Silver Level Network support is our intermediate level support service for network and system support.

eVentura Silver Level Support provides the following features. Would you like an additional feature but cannot justify upgrading to Gold level? Give us a call for a quote further tailored to your needs.

• General telephone based systems advice.
• Access to the eVentura knowledge base (via our website) to search for problems to queries and general education / download of how-to documentation.
• Access to our on-line problem reporting and resolution system which allows you to create help requests and monitor their progress.*
• Provision for on site attendance when out of hours.*
• Support for up to 10 PCs on a single site.*
• Annual on site health check of machines and servers and the application of any necessary patches / updates to manufacturers recommendations.
  

*restrictions apply